alasser7's profile

New Poster

 • 

1 Message

Wednesday, October 21st, 2020 5:00 AM

Closed

Late fees

I pay my Comcast bill by auto pay with my credit card. I recently had to replace the card so payment was not made for 2 months. I have asked multiple times with your chat service to see if the late fees can be removed and only get an automated answer that does not answer my request. I have always paid the bill on time. Can these be remove on a one time basis?

  

This conversation is no longer open for comments or replies and is no longer visible to community members.

Official Employee

 • 

7K Messages

5 years ago

Hello alasser7. We appreciate you visiting and posting on our Forums. I can assist with reviewing your account and the late fees you were charged. Please send me a private message and include your full name and service address so I can assist you. 

forum icon

New to the Community?

Start Here