Large support wire and cable down in several yards.

[Wwarrick]

I reported this hazard via "chat with an agent".  Couple of techs came in our yard several days ago, looked at it and left.  The electrical company has been out and repaired their stuff.  I would hate for a child or elderly to have an accident!  Is there another way to contact someone locally?

[Wwarrick]

This is still down, by the way. Is there another way to report other than this forum, online with a robot, or the 1800 number?

[ComcastMorgan]

Hi, Wwarrick. So sorry for that delay. Thank you so much for making us aware of this, especially since it sounds like a hazard! We want to help you get this taken care of. Please send me a private message with your first and last name. We can go from there.

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side. Thanks again!