Community Forum

Katy Winter Storm

sonnguyen9318
Regular Visitor

Katy Winter Storm

Hi,

My internet went out Sunday evening til Wednesday night. I would like to know how to get credit back for those days. 

ComcastEmilyS
Official Employee

Re: Katy Winter Storm

Welcome to the Xfinity forums, @sonnguyen9318! Thank you for taking time to reach out to us here for support with a credit for the downtime. Please send me a Private Message with your name and address so I can access your account and help.

 

To send a private message, click my name " ComcastEmilyS", then click "send a message".

https://comca.st/3psvQFq


I am an Official Comcast Employee.
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