Welcome to Xfinity Forums! We thank you for taking time out of your day to reach out through here about an upgrade to your speeds. I know with so many of us working and doing virtual learning we need speeds that support our daily usage. You've come to the right place and I would be happy to review the account and see what we have to offer. For the account security, we will need to continue in a private message. Please include your first/last name, name on the account if different, and full service address.
To send a private message, please click my name "ComcastLysa" then select "Send a Message" on the right side.