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Internet online - no breakdown of bill

Regular Visitor

Internet online - no breakdown of bill

It says I am paying $80.95 a month but bill is for $100.95. Please explain discrepancy. I need a breakdown of that extra $20

Official Employee

Re: Internet online - no breakdown of bill

Greetings, @sj221! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to reach out to us here on this forum. I can definitely help with any billing issues or concerns. If you could send me a private message with your full name, and the name listed on the account (if different), I'd be more than happy to look into this for you.

To send a Private Message, please click on my name (ComcastJamesH) and select “Send a message”.

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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