Community Forum
Good morning, @mjlevan, and thank you for reaching out through our Communities Forum page regarding a credit to your account due to the recent storm. In some instances, depending on the reason for the service interruption, customers can receive a one-time $15 credit when reporting their interruption through the Xfinity Status Center at https://comca.st/3aCnuXt.
For more information, please send a Private Message to us here. To send a Private message, click on my name, ComcastMacey, and select the option to "Send a Message".
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
