Installation

Hello, @Caiphas1971! Thank you for signing back up for our services! I would be happy to assist you with the needed visit so we can get things working. Can you please send me a Private Message including your first and last name as it appears on the account? To send me a Private Message, please click my name “ComcastRayana” and click “Send a message."

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@Caiphas1971 wrote:

I recently tried to switch back to Xfinity on 02/10/2021 from Spectrum that i currently have in my house. i went outside and switched to the comcast drop into my house and when trying to connect my modem it failed. After an hour and a half of trying to resolve it with multiple phone techs. They have decided that i need someone to come out and do my installation for th wonderful fee of $100. I do not need anyone to come and connect my service. You need to come fix your drop to my house and how would I as a consumer be responsible for you to reconnect to my house? I would love to have service reconnected, but definetly not willing to pay you to come fix your problem. 

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Are you sure you have Comcast access at your location?  Usually Comcast and Spectrum do not share locations or territories.

 I have 2 drops to my house. Front yard is Spectrum and Backyard is Comcast.