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I wish to reschedule my start up time to a later date. What do I do?

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Regular Visitor

I wish to reschedule my start up time to a later date. What do I do?

How do I change my date to restart my service in Naplels Fl. I am now on the seasonal plan to stare up Nov 1 but I need to change it to Nov27th 2020

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Expert

Re: I wish to reschedule my start up time to a later date. What do I do?


@5775fcpp wrote:

How do I change my date to restart my service in Naplels Fl. I am now on the seasonal plan to start up Nov 1 but I need to change it to Nov27th 2020


There is a 270 day limit for the time on seasonal hold.  Will that extra time put you beyond that time limit?


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Official Employee

Re: I wish to reschedule my start up time to a later date. What do I do?

Greetings! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I certainly understand life can happen and you need to make changes around planned events. Please attempt to go to the following link and see if you are able to get logged in to change the end date on your seasonal hold: https://comca.st/37m7HLb

 

As again has mentioned there is a maximum time limit. If you still find yourself having issues feel free to send me a PM with your first and last name so I may further assist you.

 

To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.


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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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