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I need to add Unlimited Data, can someone help me?

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Regular Visitor

I need to add Unlimited Data, can someone help me?

I have attempted to add unlimited data  to my plan but it is "Temporarily unavailable".  This seems to be a long standing issue based on a search in the forums.   The standing solution seems to be asking for it here.  Can someone help me?

 

Thanks!

 

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Regular Visitor

Re: I need to add Unlimited Data, can someone help me?

Please can someone help me with this issue?

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Expert

Re: I need to add Unlimited Data, can someone help me?

@churchit 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
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Official Employee

Re: I need to add Unlimited Data, can someone help me?

Hi there, churchit. Thanks for posting here within the community. We are happy to have you! I can definitely help out with adding unlimited data to your account. To get started, please send me a PM with your first and last name. We can go from there.

 

To send a private message, please click my name "ComcastMorgan" then select "Send a Message" on the right side.  

 

Thanks!

 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!