Wahrheit's profile

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Wednesday, June 3rd, 2020 11:00 AM

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I need some help

I recently had some problems with my xfinity provided modem and now I bought a new one. I did the installation and everything is working perfectly but now I don’t know what to do with the Comcast modem. I think since is rented I need to take it back but all the stores are closed. What should I do?

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31.9K Messages

5 years ago


@Wahrheit wrote:
I recently had some problems with my xfinity provided modem and now I bought a new one. I did the installation and everything is working perfectly but now I don’t know what to do with the Comcast modem. I think since is rented I need to take it back but all the stores are closed. What should I do?

Follow the directions found here:

 

https://www.xfinity.com/support/articles/returning-your-equipment

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