I need a new plan

Hello @reila, thanks for reaching out to our Digital Care Team on our Forums page. We appreciate you being a customer with us and for your interest in getting a new plan. I am sorry to hear you're not seeing any offers for your account on your end, but I can absolutely assist you with reviewing available options. I see you have already sent me a private message and I will respond promptly. 

@reila my apologies for the delay, you responded to me during my days off. I have responded to your private message and look forward to hearing back from you. 

It was a pleasure working with you, reila. Keep us in mind here on the forums if you need additional support with your account down the road. We are here 7 days a week. Have a good one! 

I am also unable to see offers on my account. The online account system sends me in circles. This has been going on for weeks. I am frustrated and angry. Anyone out there to tell me reasons to stay or ditch xfinity??

Thank oyu.