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I have a order confirmation number but no tracking number for a replacement modem.

B_willder
Regular Visitor

I have a order confirmation number but no tracking number for a replacement modem.

How can I obtain shipping information and a tracking number for my modem?
ComcastJoeTru
Official Employee

Re: I have a order confirmation number but no tracking number for a replacement modem.

Hi B_willder. Thanks for visiting and posting on our Forum. I can help research your account / order and provide you with the shipping information. To get started, please send me a private message and include your full name and service address, so I can assist you. Send me a private message by clicking my profile name (ComcastJoeTru), then click "Send a message". 

 


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