Toniette0002's profile

New Poster

 • 

1 Message

Wednesday, September 16th, 2020

Closed

I do not have equipment for the internet

I did not have equipment to make my first payment for the internet because I have not received the equipment but they still charge me

This conversation is no longer open for comments or replies and is no longer visible to community members.

Oldest First
Selected Oldest First

Official Employee

 • 

4.4K Messages

5 years ago

Hello @Toniette0002, thanks for reaching out to our Digital Care Team through our Forums page. We appreciate you becoming a Comcast customer and we are delighted to be your service provider. I am sorry to hear you have not yet received your Internet equipment/modem. I would love to assist you with further looking into this.

 

Can you please send me a Private Message including your first and last name as it appears on the account? 

 

To send me a Private Message, please click my name “ComcastAmira” and click “Send a message". 

 

forum icon

New to the Community?

Start Here