Community Forum

How to downgrade to just internet?

styltile_2000
New Poster

How to downgrade to just internet?

Need highspeed internet.  No longer need cable tv.  Empty nesters

ComcastJosephB
Official Employee

Re: How to downgrade to just internet?

Hi, there @styltile_2000, I hope my reply finds you at a good time. I'm sorry it took us a while to get back to you, but we can help you change your subscription to internet service only. It's never easy removing services but I want you to have services that work best for you! I know if things in your house are changing then it makes sense you might need to change your account. Just send us a private message with your name and service address so we can get this taken care of. If you have never sent us a PM this link can come in handy. The "Private Messenger" section at the bottom can help. https://comca.st/3raG3HO


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!