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How to change name on Alarm Certificate?

DebS20
Regular Visitor

How to change name on Alarm Certificate?

The wrong name is on the certificate for my arlarm system.  I called and was transferred to several departments before someone actually knew what I was asking.  But after reassurance it was corrected, I downloaded it and it was still incorrect.

 

I need a copy for my homeowners insurance.

Again
Expert

Re: How to change name on Alarm Certificate?

@DebS20 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  

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ComcastAmir
Official Employee

Re: How to change name on Alarm Certificate?

Hello DebS20, I'd be happy to assist you with getting your alarm certificate corrected. To get started could you please send me a private message with your full name by clicking on my name (ComcastAmir) and then click "Send a message"?


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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