How to Unsubscribe from Mail!?

[a12356]

Since signing up for xFinity internet service, I have received several promotional emails daily! I've unsubscribed from everywhere I can find and still receive at least 1/day. The emails unsubscribe link takes me to the page that shows I've unsubscribed from everything already:  https://i.imgur.com/theMcNQ.png 

 

It is not okay to send so much spam and not provide an option to opt out. How do I stop receiving your promotional materials?

[mmct]

same here, impossible to unsubscribe. Their customer service is simply useless.

[ComcastDaryl]

Thank you for reaching out to us in the Forums. Sorry you are receiving a lot of promotional material from us. 

I believe what you are looking for is the following: https://comca.st/2LPGoAJ. Please follow the link and fill out the appropriate areas.  

[a12356]

No, that link has nothing to do with what I want. It is about phone calls and physical mail. I am talking about e-mail.

[ComcastJodie]

@a12356 Our apologies! This link is for email and text alerts: https://comca.st/3ap1ijm. If those are the steps that have already been attempted, let's check on that more for you. Please send us a private message by selecting my profile name and then "Send a message." We'll be here to help. 

[Juan-deLeon]

Same problem, have unclicked everything including stuff I want, called five times, you name it. Worthless promotional emails that waste my time and have an unsubscribe link that does not work.

Pay a lot of money to you all. Would you please respect my time and not send marketing emails that are deeply and wholly NOT wanted?