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How do you update old pods AFTER Feb 12th ?!?!?!?!?

william.p.conley
Regular Visitor

How do you update old pods AFTER Feb 12th ?!?!?!?!?

 How do you update old pods AFTER Feb 12th ?!?!?!?!?

ComcastJamesH
Official Employee

Re: How do you update old pods AFTER Feb 12th ?!?!?!?!?

Greetings, @William.p.conley! I hope your week has been treating you well. Thanks so much for taking a moment out of your busy day to leave a post on our community forum. Can you please tell me a little more about what you were needing to do? Are you having issues with your pods, or is there a message saying an update was required?


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william.p.conley
Regular Visitor

Re: How do you update old pods AFTER Feb 12th ?!?!?!?!?

I received an email that I had to plug in my pods to get an update by Feb 12.

I missed the eamil ... and the deadline. How do I do it now ?

 

Thanks

 

Bill

ComcastAbbie
Official Employee

Re: How do you update old pods AFTER Feb 12th ?!?!?!?!?

Thank you for confirming the issue, Bill. I would like to get your account pulled up so I can help.

 

 

Please send me a private message and include your first and last so I can assist you. To send me a Private Message, please click my name “ComcastAbbie” and click “Send a message”


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!