litvin1's profile

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Thursday, January 21st, 2021 6:00 PM

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How do I get status on my ticket?

The Comcast line from the pole to my house was severed in the last wind storm.  I called and got a ticket number.  Since that time I've been unable to get any information - no emails, no texts, no appointment information, no way to talk with a person.  How do I get information on my ticket?  At this point I don't even know if the ticket was actually added to the repair queue.

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