I just got the email telling me I'm eligible to get Flex and I'd love to put a box on my family room TV. But I see no "Get Flex" option on the Flex web page. I can't use the xFi app to order it because I've got my router in bridge mode so I can use my own DHCP and DNS servers. I really don't want to to go the local Comcast store with the current shelter-in-place order if I can avoid it. (Even under normal circumstances I'd be waiting in line there for hours. I'd rather do things via a web form and have it delivered.)
Hi there, ScratchMonkey.
I can help with the flex option on your account. Can you please private message me your full name? Thank you for posting to our forums.
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.