Comcast sure makes it super difficult to see cost options to downgrade from a Triple Play package to internet only. Cord cutting seems a foreign concept apparently. Oh, and I love the twitter handle, ComcastCares. Oxymoron much? I want my bill under $100 and I'm willing to dump my landline and TV.
Thank you for sharing your feedback, @NOTATALLPLEASED! I can understand your frustration since doing this online would be so much more convenient. Because there could be so many different options when downgrading your services, I'd be happy to chat with you and provide those details. I think this may be beneficial when trying to compare the packages and prices you could switch to.
Can you send me a private message, so I can ask a few more questions to get a better understanding of your needs? To send a message, click on my name, "ComcastChe," then click send a message. Please include your first and last name and service address.