Community Forum

Houston winter strom

katier22
Regular Visitor

Houston winter strom

How do I go about applying for the 3 days of no service due to the Houston winter strom?

Thank you,

Katherine 

ComcastKaitlan
Official Employee

Re: Houston winter strom

Hello, @katier22 ! I'm sorry to hear about the service not working for 3 days during that storm; I hope you're safe and okay! Please send me a Message with the full name of the Account Owner and yourself, if different, as well as the full address on file so we can get started.

 

You can send a Message by clicking on my name (ComcastKaitlan) and selecting Message.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!