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Hello, @katier22 ! I'm sorry to hear about the service not working for 3 days during that storm; I hope you're safe and okay! Please send me a Message with the full name of the Account Owner and yourself, if different, as well as the full address on file so we can get started.
You can send a Message by clicking on my name (ComcastKaitlan) and selecting Message.
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
