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Houston winter strom

Regular Visitor

Houston winter strom

How do I go about applying for the 3 days of no service due to the Houston winter strom?

Thank you,


Official Employee

Re: Houston winter strom

Hello, @katier22 ! I'm sorry to hear about the service not working for 3 days during that storm; I hope you're safe and okay! Please send me a Message with the full name of the Account Owner and yourself, if different, as well as the full address on file so we can get started.


You can send a Message by clicking on my name (ComcastKaitlan) and selecting Message.

I am an Official Comcast Employee.
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