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Houston service outage

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Houston service outage

I would like some help in getting a credit posted to my account for the outage from 2/16/21 - 2/19/21. I am still currently without any services however it does say on the outage map that my services will be restored by 2:02pm (CT).
Thank you.
Official Employee

Re: Houston service outage

Hello @Cano4679

Welcome to our Xfinity Forums! I appreciate you reaching out regarding this interruption of the service. We're happy to look into our options for you. Please send me a Private Message so that we can continue. 


To send a private message, please click my name "ComcastLysaP" then select "Send a Message" on the right side.

I am an Official Comcast Employee.
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