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Houston Winter Storm Outage

ATran
New Poster

Houston Winter Storm Outage

How can I have refund for winter storm I don't have internet from 02/15/2021 5:00 AM to 02/18/2021 9:00 PM please? 

ComcastRayana
Official Employee

Re: Houston Winter Storm Outage

Hello, @ATran! Thanks for reaching out in our Forums. I am glad things are working again and would be happy to assist you with a credit for your downtime in service. Can you please send me a Private Message including your first and last name as it appears on the account? To send me a Private Message, please click my name “ComcastRayana” and click “Send a message."


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