My X1TV, internet, telephone were out for four days from Feb 8 - 11. Three of these days I luckily had electricity but no Comcast. The fourth day I had portable generator power to modem & tv, but NO COMCAST.
I tried to call you but no answer, I guess you have a Comcast telephone.
Please credit my acount for the four days that I had electricity but no Comcast.
We depend on you to provide information during emergencies like the past week and you have totally failed in my opinion.
Hi, @gs1811! I would be happy to look into any credits for you. I hope you and your family are staying safe and warm. I am sure this has been quite the stressful time. Please send me a private message so we can continue. Just click my name "Comast Starr" then click "send a message" and include your name and address. We can continue there.