Community Forum

Houston Service Outage

carolyn.l.baldwin
Regular Visitor

Houston Service Outage

I live in Houston and am inquiring about a bill credit for the service outage I had from 2/15/2021-2/18/2021. Thank you!

ComcastJosephB
Official Employee

Re: Houston Service Outage

Hello, @carolyn.l.baldwin, I hope everything is all right in Houston and everybody is safe. We can credit your account for these four days. Just send us a private message with your name, service address. If you have never sent us a PM this link can come in handy. The "Private Messenger" section at the bottom is a good reference. https://comca.st/3uab3tH


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