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Hello internet still not working

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New Poster

Hello internet still not working

Was told to wait 45min and still not working
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Official Employee

Re: Hello internet still not working

Welcome to the Xfinity Forum @Elisa2920055! Sorry for the experience you're having. I wanted to check in with you to see if this has been resolved yet? If not, I'd be happy to help. Can you send a private message? To send a private message, click on my name, "ComcastChe," and then click send a message. Please include your first and last name and address. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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