Re: Gigabit Pro - Xfinity Help and Support Forums

dbsea · ‎07-08-2020

I would like to understand Gigabit Pro availability and pricing in my zip code, 98112. Thank you.

ComcastAmir · ‎07-09-2020

Hi dbsea, I replied to your private message please reach back out to me there for further assistance.

I am an Official Comcast Employee.
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RobertMoss · ‎07-21-2020

ComcastAmir,

Not sure how to PM you. How do I find out if my address supports Gigabit Pro? It is new construction, and we were planning on Gigabit for when we move in next month - but only 35Mbps up could be a problem for two work at home adults running Zoom meetings and plus my work systems are completely remote over VPN using VMWare Horizon.

Thanks!

Robert

ComcastJonathan · ‎07-21-2020

Gigabit pro is symmetrical (same upload as download) you’ll need to click ComcastAmir’s profile and click the “message” button

I am an Official Comcast Employee on the Identity Product Team and the Serviceability team at HQ.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!