I'm trying to kick off a Gigabit Pro service for the home I am moving into next month. Online it indicates it might be available within this new neighborhood but I need to kick off the survey request. Can I please get help doing that? I am an existing customer. Thank you.
Hello mccaffds. Welcome to the Xfinity Forums and thank you for posting. I can assist with submitting a ticket to our Gigabit Pro Sales team, so we can get the process started in determining if we are able to extend our Gigabit Pro fiber service to your specific location. Please send me a private message and include your full name, complete home address, and primary contact phone number so I can assist you. To send me a private, message click my name (ComcastJoeTru) to view my profile. Then click "Send a message" and private message me.