Community Forum

Getting Charged extra fees for internet

Highlighted
New Poster

Getting Charged extra fees for internet

I had just checked my bill and noticed that I am paying an extra $30 a month for speed increasing and was wondering what this charge was.

Internet: SPEED INCREASE
$30.00
Extreme Pro Internet
Official Employee

Re: Getting Charged extra fees for internet

Hello, @Darway,

 

Usually, when something like this happens, it is due to a promotional price expires. I can take a look and see what we have to offer your account. Can you please private message me your full name? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!