I cannot work with outages this frequently for this long. Myself and others in my area have been affected with outages almost daily for the pasy 30 days. I have been told to replace my equipment (which I did, despite knowing it wouldn't resolve the issue). I have been told that maintence schedulded for after hours would resolve it, (it hasn't and the downtime for maintenence never occured). I don't understand how when millions of Americans count on their internet connection for a living you can allow this issue to go on unresolved.
This is totally unacceptable.
Thank you for posting to the Xfinity Forum to share the experience you're having. I'm sorry for the inconvenience this may be causing. I understand your frustration and want to see what we can do to help. Can you send a private message? To send a private message, click on my name, "ComcastChe," and then click send a message. Please include your first and last name and address.