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Hi colleen_s. Thank you for exploring our Forums and for creating a post. I can assist with reviewing your account and researching your xFi Pods order. To get started, please send me a private message and include your full name and service address, so I can assist you. You can send me a private message by clicking my name (ComcastJoeTru) and then click "Send a private message" to private message me.
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Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!
