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wdcorbitt
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Regular Visitor

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2 Messages

Sunday, July 26th, 2020 5:00 PM

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Expand Service to my area please?

We have been long time users of Comcast's network, and are getting ready to move to an area that is more rural than where we are now, but there is no service there. However, the area is around a large lake, and there are approximately 75-100 min. residents that live around the lake. I imagine most of not all would hop on the comcast band wagon, what they have now is spotty satellite at best. We would be forever appreciative if someone could help us. I believe the closest "end" of comcast service area now is only a few miles away....? By the way, this is in Keystone Heights Florida, White Sands Rd. We'd love to have comcast.

Question

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Updated 

4 years ago

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wdcorbitt

Regular Visitor

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2 Messages

5 years ago

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XfinityJoeTru

Official Employee

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7K Messages

5 years ago

Hi wdcorbitt. We appreciate you visiting and posting on the Xfinity Forums.We would love to check on the status of your new address for you. I can help by submitting a Serviceability Survey for your new location, to see if it would be possible to for us to offer service at your new home. To get started, please send me a private message and include your full name and the new address so I can assist you.

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Ggonzalez90

Visitor

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2 Messages

@XfinityJoeB  how do you send you a privet message? I have the same problem as this post and would like more info. 

4 years ago

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CCHeather

Problem Solver

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1.1K Messages

@Ggonzalez90

Thank you for reaching out to the Digital Care Team. I hate to hear this has been your experience and would love to investigate this for you! Please send us a PM with your first and last name, as well as house numbers to your service address. To send us a Private Chat Message, select the message icon in the top right corner and then search for Xfinity support. With our new Xfinity support chat, you do not need to input the name of a person. Just select Xfinity support and you will be able to speak with the next available specialist.

I no longer work for Comcast.

4 years ago

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