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$9.99 internet essentials is just nothing to gave me free 2 months it never was able to turn on they didn't turn to switch on to allow me to get access and now they want me to pay for this and I can't even get a hold of anybody so I'm professional I wish I could just text somebody directly because I can't get a hold of not one person
Official Employee

Re: Essential

@gregoryfoneill, we can help! I'm sorry about the trouble setting up Internet Essentials. We will be more than happy to take a closer look at the subscription? To work with us directly please send us a private message with your name and service address to get started. If you have never sent us a PM this link can come in handy. The "Private Messenger" section at the bottom is a good reference.

I am an Official Comcast Employee.
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