I am needing to add the $30 unlimited data option to my plan but the webpage says it's temporarily unavailable.
The product you’re interested in isn’t available for purchase at this time.
Solved! Go to Solution.
Hi @blink5! Thanks for using the Xfinity Forums to get help with adding Unlimted Data to your plan. I'd be happy to help get this taken care of. To get started, please send me a private message with your first and last name and the street numbers associated with your address. To send a private message, click on "ComcastChe" and then click send a message.
Hello @ComcastChe ,
I sent a PM and haven't received any response. Is there someone else that can help with this before the billing cycle completes?
FWIW, blink, data isn't recorded from billing cycle to billing cycle, it is recorded from the 1st of the month to the last day of the month. So, whenever you sign up for it, it won't start until November 1st.
@Again wrote: ... whenever you sign up for it, it won't start until November 1st.
Enrollment goes into effect immediately upon signing up for the Unlimited Data option and applies to the entire month in which you sign up.
Thanks for following up on this. Sorry, we missed your message. I'll check for you PM and reply momentarily. Chat with you soon!