Community Forum

Error in Order Address

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New Poster

Error in Order Address

Hi, I just received a confirmation for my order, and the shipping and billing addresses are incorrect. How do I get this changed?

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Official Employee

Re: Error in Order Address

@lilyjlowe,

 

Our team here on the forums wants to do our best in helping you out regarding your order being shipped off. Can you please private message me your full name and service address? Thank you for posting to our forums. 
To send a private message, please click my name "ComcastMartin" then select "Send a Message" on the right side.


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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