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Error adding the unlimited data plan ("temporarily unavailable")

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New Poster

Error adding the unlimited data plan ("temporarily unavailable")

Hi,

 

I am trying to add the $30/mo unlimited data plan to my account. The error I am getting is "Temporarily unavailable".

 

Can an XFinity representative help me out?

 

Thanks!

 

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Expert

Re: Error adding the unlimited data plan ("temporarily unavailable")

@Netspirit 

Your issue has been escalated to the Comcast Corporate Team available to the Forums.  A member of that team will reply to your post as quickly as they are able, so check back often.
 
In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.  

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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New Poster

Re: Error adding the unlimited data plan ("temporarily unavailable")

I called the CS and got it resolved. Please close this thread, thank you!

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Official Employee

Re: Error adding the unlimited data plan ("temporarily unavailable")

So glad to hear you got this taken care of. Thank you for letting us know! Take care. 


I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!