Jwinmi's profile

Regular Visitor

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2 Messages

Saturday, November 7th, 2020 7:00 AM

Closed

Equipment Request: XG1v4

I would like to exchange my current cable box for a XG1v4 that supports 4K content. What is the process to do that?

Is it possible to order to a self install kit?

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Official Employee

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6.9K Messages

5 years ago

Welcome to the Xfinity Forum @Jwinmi! Thanks for posting to help with getting a 4K DVR. I'd be happy to help get one shipped out. I've received your private message and will be replying shortly to have one shipped. Chat with you soon. 

Official Employee

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6.9K Messages

5 years ago

I'm happy my peers were able to help you with swapping your equipment @Jwinmi! Feel free to open a new post if you need any assistance in the future. We appreciate you for being a loyal Comcast customer. Take care!

 

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