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Email saying "we have received your cancellation request email" I didn't cancel.

Symphony1
New Poster

Email saying "we have received your cancellation request email" I didn't cancel.

Recieved an email stating that Comcast has recieved a cancellation request. I did NOT request this. It says today (July 27th) is my last day of service and I've had no luck in contacting Xfinity thru phone or chat.  I really need my internet for work and school! Is there any way to cancel the cancellation request? 

phineas37203
New Poster

Re: Email saying "we have received your cancellation request email" I didn't cancel.

I got this same email? What happened?