Greetings, @SusanM20! I appreciate you taking the time to reach out to us here on the forums. I hope you are having an amazing day! I apologize to hear that you have an orange cable hanging from the pole. As a homeowner myself, I would hate to have random wires hanging about. I would like to have a look into this for you. Can you please send me a PM with your first and last name so I may further assist you?
To send a private message, please click my name "ComcastMichael" then select "Send a Message" on the right side.