Community Forum

Downgrade to Just Internet Package

New Poster

Downgrade to Just Internet Package

I would like to change my Comcast/Xfinity services to just an internet package, but the "Change Plan" tab doesn't show any results in my area. I never use the tv or the house phone anymore.

Official Employee

Re: Downgrade to Just Internet Package

Hello, @MarshallP97 and thank you for taking the time to reach out to us regarding changing your package. I can help with this request! 


Please send me a private message and include your first and last so I can assist you. To send me a Private Message, please click my name “ComcastAbbie” and click “Send a message”

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!