Community Forum

Downgrade to Internet Only Plan

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New Poster

Downgrade to Internet Only Plan

Hi! I would like to downgrade to an internet only plan but I cannot seem to figure out how to do it. The chat assistant is not helping.

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Gold Problem Solver

Re: Downgrade to Internet Only Plan

I don't think you can do it online unless an employee takes care of it for you. You'll probably need to call one of their customer service reps at 1-800-Comcast.