uphong157's profile

New Poster

 • 

2 Messages

Tuesday, August 4th, 2020 10:00 PM

Closed

Double charge after move -- old account not closed

I moved and went through Xfinity's  'move service' stuff to transfer my internet.

Internet opened up in my new home and I was happy.

 

But then the bill arrived for both my new and old home.

Now I am billed twice for my service.

 

It looks like Xfinity opened up new account for my new home and forgot to close the old account.

 

Can anyone help?

 

This conversation is no longer open for comments or replies and is no longer visible to community members.

No Responses!
forum icon

New to the Community?

Start Here