Community Forum

Double Play Renewal

Frequent Visitor

Double Play Renewal

We have a Double Play plan and are not interested in phone or security. We are interested in renewing at the same rate or better.  Please let me know the best deal for our needs.


Here's our 2020 renewal:


You are ordering the following services: X1 PREFERRED PRO+ DP DOUBLE PLAY INCLUDES PREFERRED+, SHOWTIME, HD DVR SERVICE, HD TECHNOLOGY FEE, EXTREME PRO+ INTERNET. The introductory price for your package is $104.99 per month for 12 months.


We do not care about Showtime.


Thanks for your help,



Napa Valley, CA

Official Employee

Re: Double Play Renewal

Hi Richard! I’d love to help in reviewing your account and available options. To assist you further please send me a private message and include your full name and service address. Send me a private message by clicking my profile name (ComcastEva), and then click "Send a message".

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark the post as Best Answer!