I'm a recent xfinity internet customer and I'm renting the equipment. After 1+ month of service, determined the unlimited data plan was needed. I upgraded to xfi complete. For some reason I thought the it required new gateway equipment. SO, my simple question is will comcast be sending me replacement equipment or do I continue using what I have?
Good afternoon, tplukas. Thanks for posting your question here in the community! The answer to it does depend on which model of modem you're currently using. A lot of times our customers are already leasing modems that are xFi capable, where a modem swap isn't required. Here is a great link you can use to compare with the model of your current modem in order to determine if it has xFi capabilities or not: https://comca.st/2N8eel3. Let us know what additional questions you have! We can also help with a modem swap if needed.