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Do I need to return my cable box?

shredkeenan
New Poster

Do I need to return my cable box?

I recently changed my plan from an "Internet Plus Basic" bundle to just "Performance Select" internet. The agent never mentioned what to do with my cable box when I made the change, nor have I received any other instruction. Am I expected to return it?

Again
Expert

Re: Do I need to return my cable box?


@shredkeenan wrote:

I recently changed my plan from an "Internet Plus Basic" bundle to just "Performance Select" internet. The agent never mentioned what to do with my cable box when I made the change, nor have I received any other instruction. Am I expected to return it?


Any equipment you rent from Comcast needs to be returned in order to have that charge removed from your account.  You can take the box to your local Comcast store, or to UPS.  Either way, make sure you get a receipt in case there are any problems.


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