An easy way to see if the camera is the culprit is to disable/disconnect it for a few months and see if that fixes the data use issue. It might be worth searching for your model of camera to see if there are security advisories. Some of them get hacked which can drive up your data.
@Again,
Helpful, as always.
What exactly are you an "expert" in?
I've never seen you answer any of our questions, even basic ones about service plan differences, instead you either jump in if someone has violated a policy or just to state that you have escalted the enquiry to an Xfinity employee (which has done nothing for me so far, as i'm still no closer to them answering my questions).
If you're an "expert", can't you put some of that "expertise" to better use and bang out the low hanging fruit enquiries while leaving the more ccount-based stuff to the employees?
Seems that you would be addig actual value by doing that.
Just some feedback.
@Again wrote:
Your post has been removed to a secure and hidden area for violating the Forum Guidelines and the Acceptable Use Policy. If you are not familiar with these, please review them. [soliciting]
https://forums.xfinity.com/t5/Guidelines/Xfinity-Forum-Guidelines/m-p/3115028#M1
https://forums.xfinity.com/t5/Guidelines/Xfinity-Forum-Acceptable-Use-Policy/m-p/2618379#M2
One of my "jobs" here [I'm not an employee remember] is to monitor the forums and posts for violations of the guidelines and the A U P, and remove them. And, I escalate posts that need attention to the OE's.
And, I do jump in and try to help customers with their problems, you're just not seeing that. Each of the Experts here have areas that they enjoy "working" and that is one of the areas I work. What you don't see is the work I do behind the scenes.
What you should remember here is that this is primarily a customer-to-customer help and support forum, so we rely on customers like yourself to help other customers.