Damage claims

I have reached out several times and was told on 3 different occasions someone would come fix the board that was damaged during installation, but they still have not sent anyone and it’s been several months.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Responses

Again

Expert

•

31.9K Messages

4 years ago

@Hhall97

Your issue has been escalated to the Comcast Corporate Team available to the Forums. A member of that team will reply to your post as quickly as they are able, so check back often.

In the meantime, please do not send a PM to an Official Employee unless requested because it is against the Forum Guidelines and the Acceptable Use Policy.

0

XfinityJoeTru

Official Employee

•

7K Messages

4 years ago

Thanks for escalating this topic 'Again'.

Hello Hhall97. Thank you for visiting and posting on our Forum. I can assist with getting your damage claim issue submitted to the appropriate group. To get started, please send me a private message and include your full name and service address, so I can assist you. Click my name (ComcastJoeTru) to view my profile, then click the link that says "Send a message" - there you can private message me.

0

Customer Service

Hhall97

Damage claims

Again

XfinityJoeTru

New to the Community?