Markw0007's profile

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Thursday, September 10th, 2020 9:00 AM

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Customer Service

Mr. Karinshack, you need to pay attention to how your customers get answers to issues. Took almost 3 hours for the C/S folks to tell me my brand new DVR box (I've had it less than 24 hours) needed replacing. Also, your automated "chat" system is a laughable joke.

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