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Hi! Is there a telephone number that is available so I can talk to a customer account rep? Thx!
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You can call them at 1-800-Xfinity (1-800-934-6489) or 1-800-Comcast (1-800-266-2278).
To reach a chat agent, see the Chat link on https://www.xfinity.com/support/contact-us. If the "Xfinity Assistant" isn't helpful, try typing "Chat" or "Agent" a time or two to break out of the Assistant and reach an actual Chat agent.