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Credit for winter storm

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Credit for winter storm

Will I get credit for the four day lost unable to use internet Houston Tx - Sunday- Wednesday
Official Employee

Re: Credit for winter storm

Hello, @vinawhite, thank you for reaching out on our Forum and giving me a chance to help you out. The news coming out of your area has been pretty scary, so I hope you and your family are staying safe and warm. I have your back on this and can definitely look into our credit options. In order to get started can you please send me a private message with your full name? To send a private message, click my name "ComastMarcos", then click "send message".

I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
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